In: Smiley face review signs

I encountered this sign during my Iceland trip last fall. It was standing in the front of a convenience store. Although I don’t speak the language, I knew exactly what it was asking.

It makes me wonder if this data is connected to anything, saved anywhere. Where do the inputs go? Is the sign meant to make one feel better just for being asked? Is it like how we ask people how they're doing in real life, even if we don’t really care?

In this post, I’m not grading the product as a whole. If I did, I’d certaintly keep take the above into consideration.

What I’m judging

What I’m interested in judging here is the smiley face rating system. I think it works well here. As I said, I didn’t need to speak the language to understand exactly what I was being asked. This clarity makes for cleaner data.

The verdict

There’s no need to make this more complicated. Simple rankings people from most cultures would understand, and easy to use tacticle buttons. In.

Bonus judgement

However, these airport bathroom ranking touch screens? Gross! I don’t want to interact more with germs when I’m in the airport bathroom. Also the touch screen, not as fun to operate. Out.